Welcome-to–Greenwood Neighborhood Intro
If you live in Greenwood or the surrounding South Indianapolis suburbs (Center Grove, Whiteland, Bargersville, Franklin), you know how quickly a fender-bender or major accident can disrupt your routine. Whether you’re commuting via U.S. 31, stopping in the Greenwood Park Mall area, or driving south toward I-65, you deserve a collision repair center that puts your needs first. At Burnside Express Collision in Greenwood, we’re proud to serve the local community with top-tier service, clear communication, and real accountability.
Insurance Companies Don’t Get to Pick Your Auto Body Shop
After a crash, you’ll often hear your insurance company say, “We recommend one of our preferred shops.” It may sound simple, but you are not required to accept their recommendation. Under Indiana’s collision-repair law you have the right to choose any licensed body shop you trust, and your insurer must honour that choice.
At Burnside Express Collision in Greenwood, IN we work with all major carriers while retaining our independence. That means you control where your car is repaired, not the insurance company’s preference.
How “Preferred” Shop Programs Actually Work
Many insurers set up what’s called a Direct Repair Program (DRP), steering customers to partner shops that agree to certain standards, which often favor cost-control over repair quality. These standards may include:
- Accepting reduced labor rates
- Using aftermarket or imitation parts instead of OEM
- Meeting tight deadlines that may compromise workmanship
At Burnside Express Collision we do not participate in restrictive DRP contracts that could force us to compromise on safety or craftsmanship. We coordinate with your insurer but we answer to you first.
Why Greenwood Drivers Choose Independence & Quality
When it comes to auto body repair near Greenwood, real-world drivers always pick the shop they trust. Recent industry data shows:
- Only around 7% of consumers say they chose a body shop because of their insurance company’s recommendation. (Repairer Driver News)
- Nearly half of drivers base the choice on local reputation or personal referral.
That’s why drivers across Greenwood, Whiteland, Center Grove, Bargersville and Franklin trust Burnside. We’re known for:
- Quality repairs done right the first time
- Transparent communication on every step
- Respect for your schedule, your vehicle, and your warranty
Rising Repair Costs Make Quality Even More Critical
Repair costs continue to climb. With increasing labor rates, parts shortages, and fewer independent shops, the risk of sub-standard repair is real. When cost-cutting becomes the priority, shortcuts may be made that affect safety, longevity, and resale value.
At Burnside Express Collision – Greenwood we use OEM-grade or certified parts, follow manufacturer repair procedures, and ensure each vehicle meets the highest standards and not just “what’s acceptable for the insurer.”
Conveniently Located for Southside IN Drivers
Our Greenwood location is ideally placed to serve:
- Greenwood
- Bargersville
- Whiteland
- Center Grove
- Southport
- Franklin
Whether you’ve got a minor ding or major frame damage, our facility is fully equipped with modern diagnostic tools, paint restoration, structural alignment, and certified technicians. Choose proximity and quality.
7. Why Greenwood Trusts Burnside Express Collision
When you bring your car to us, you get:
- Factory-approved repair methods using genuine or certified parts
- Skilled technicians trained on the latest vehicle systems
- Direct & honest updates throughout your repair process
- Insurance claim coordination, without giving up your right to choose
- A local, customer-first team… not a corporate call center
We treat every repair like it’s our own vehicle. That’s why Greenwood drivers keep coming back.
Your Car. Your Decision. Your Greenwood Collision Experts.
The next time you’re facing an auto body repair, remember: the decision is yours. Don’t let an insurance company steer you to a shop you didn’t choose.
Choose Burnside Express Collision – Greenwood for professional repairs, authentic parts, and peace of mind that your vehicle will be restored properly.
Call us today to schedule your free estimate or stop by our Greenwood facility for a consultation. Your car deserves nothing less.
